You can expect more from a world brand such as Epson when it comes to service and support. Our innovative product solutions for the POS sector have to undergo extensive testing before they are sold, in order to guarantee to highest possible operating safety. However, should you still require our help, just call out our service & support organisation.

All Epson service and support operations are covered throughout Europe by Epson COVERPLUS.

Four sections are responsible for the reliable operation of our POS products:

• You will find the on-line help options on the Epson Homepage
• You will find information regarding the extension of the guarantee period in Germany the Guarantee extension section.
• The optional On-site service is available for fast on-site help in Germany.
• The Epson repair and spare parts service is available after the guarantee period has expired.